Shipping And Payment
We ship orders on the same day or first business day after they are placed. All products are in-stock and ready to be shipped.
WHERE DO YOU SHIP FROM?
We are a United States based company and all orders are shipped from our offices in the U.S.
At Asivio Audio we are pleased to offer FREE USPS First Class Mail Shipping Services (2 to 5 Business Days Delivery) for all U.S orders.
Our highest priority is to bring you our customers great value and service through an experience they will enjoy.
If you need to get your order faster you can choose one of the paid services.
You can track your package using the tracking number sent to you by email when we shipped your item.
DO YOU SHIP WORLDWIDE?
Yes. We provide shipping to Worldwide destinations.
International charges are calculated at checkout by the USPS Postal Service to all worldwide destinations.
Kindly see our estimated delivery time below.
TRACK YOUR PACKAGE
You can track your package using the tracking number sent to you by email when your item is shipped.
Orders can also be tracked on our website by creating an account then choosing that option.
WHAT ABOUT CUSTOMS?
Custom duties and other charges are the sole responsibility of you the customer. By purchasing our products, you consent that packages shipped to you may incur custom fees when they arrive to your country.
HOW LONG DOES SHIPPING TAKE?
Shipping time varies by location. These are our estimates:
|LOCATION||*ESTIMATED SHIPPING TIME|
|United States||2 to 5 Business days|
|Worldwide||7 to 21 Business days|
PACKAGE DELIVERED BUT NOT RECEIVED
We make great effort in ensuring that your order is prepared and shipped in the best way possible. Our normal delivery courier is USPS First Class Mail Service.
Kindly ensure that your address is correct and conditions at your delivery location is ideal for courier drop off.
Shipped orders are assigned a tracking number that you will receive by email once your package is processed.
In cases where the tracking number indicates delivery of your order but you did not receive same, we kindly ask that you contact your local post office right away to initiate recourse of your package.
Please note that we are not responsible for items not received when the tracking number indicates delivery and we confirm the shipping address to be correct with you.
WHICH CREDIT CARDS DO YOU ACCEPT?
We accept all major credit cards, Paypal and Amazon Pay as payment for merchandise. Kindly ensure that credit card information presented are correct in order to process your transaction as quickly as possible.
CHECKOUT WITH AFTERPAY
Split your payment in 4 equal interest-free installments with AfterPay. Just choose AfterPay as your payment option at checkout to use this service.
DO YOU ACCEPT PAYPAL AND AMAZON PAY?
Yes. You can use PayPal or Amazon Pay as forms of payment. You do not need to have a account to checkout using PayPal.
If you have any other questions, please contact us and we will ensure you are updated with the latest information.
Thanks for shopping with us.